May 27, 2019
Enjoy this encore episode of a classic Make It Happen Monday. Originally recorded live on Facebook, John Barrows talks about:
The right way to make phone calls
Why phone calls aren't as popular anymore
The power of Neuro-linguistic programming (NLP) on phones and how to use sensory words
Why you should be leaving...
May 20, 2019
May 13, 2019
Tim Bertrand, Chief Sales Officer shares his story having done just about every role in sales. We talk about building a sales organization that consistently wins and
Approaching different sales organization styles
Sales as a way of increasing customer experience
When SDRs shouldn't do a discovery call
Dangers of jumping...
May 6, 2019
Chris Voss, author of Never Split the Difference and CEO of the Black Swan Group joins me to talk about everything negotiations and using tactical empathy day to day.
Difference between hostage and business negotiation
Dangers of win-win mindset
When you enter a negotiation
Your values vs company...